At Marraki Digital Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you visit our website, purchase digital products, or interact with our services. By using our website, you agree to the practices described in this policy.
Because we provide fully digital products and services, certain information is required to process transactions, deliver content, and maintain the security and functionality of our platform. We collect only information that is relevant, necessary, and appropriate for providing our services effectively.
Information we may collect includes:
• Personal information such as your name and email address when you place an order or contact us
• Billing-related details necessary to process payments (handled securely by third-party payment processors)
• Transaction history related to purchases made through our platform
• Technical data such as device type, browser, IP address, and usage behavior for site performance and security
• Communication data when you contact support or submit inquiries
• Download activity related to purchased products for delivery verification and fraud prevention
We do not store full credit card details on our servers. All payment transactions are processed through secure, third-party payment providers that use industry-standard encryption and security protocols.
How your information is used:
• To process purchases and deliver digital products
• To provide customer support and respond to inquiries
• To send order confirmations, receipts, and service-related notifications
• To improve website performance, security, and user experience
• To prevent fraudulent transactions or unauthorized access
• To comply with legal and financial record-keeping obligations
We do not sell, rent, or trade your personal information to third parties. Your data is used solely for operational, transactional, and service-related purposes.
Data sharing may occur only when necessary:
• With secure payment processors to complete transactions
• With hosting and technical service providers that maintain the platform
• When required by law, legal process, or regulatory authority
• To protect the rights, safety, or property of Marraki Digital Lab or its users
Data storage and protection
We implement technical and organizational security measures to protect your information against unauthorized access, misuse, or loss. While no online system can guarantee absolute security, we use encryption, secure servers, and restricted access protocols to minimize risk.
Personal data is retained only as long as necessary for service delivery, legal compliance, accounting requirements, and dispute resolution. When no longer required, data is securely deleted or anonymized.
Your rights
Depending on your location, you may have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where legally applicable
• Object to certain types of data processing
• Withdraw consent to marketing communications at any time
Requests related to personal data can be made by contacting us through the information provided on our website.
Cookies and tracking technologies
Our website may use cookies or similar technologies to improve functionality, remember user preferences, analyze traffic, and maintain security. Cookies do not collect sensitive personal data. You may control cookie settings through your browser preferences.
Children’s privacy
Our services are not directed toward children. We do not knowingly collect personal data from individuals below the age required by applicable law.
Third-party links
Our website may contain links to third-party services or platforms. We are not responsible for the privacy practices or content of external websites.
Policy updates
We may update this Privacy Policy to reflect operational, legal, or technical changes. Continued use of the website after updates constitutes acceptance of the revised policy.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.